I’m sure that the problem with activation is not news to some of you. Unfortunately, there just wasn’t a lot we could do about it for some time. We tried various ways of fixing it, gave out Steam keys to get around it, and a few other tricks that you had to contact support for. We attempted to get the existing CogenDRM fixed, but it was a mess of code, and the person who had originally wrote it was unavailable to us. We should have switched to a different DRM sooner, rather than continuing to attempt to fix the buggy and complicated code that we had and wasting both our time and our fans.

I've been told by a member of the tech support staff that this image haunts his dreams.

I’ve been told by a member of the tech support staff that this image haunts his dreams.

It was a big screw up on our part, both that it was an issue to begin with, and that it continued on as long as it did. But fortunately, we’ve got good news: All of those issues are over now!

If you have had issues with those problems, you can instead download the trial versions currently up on our main site and that version will fix all problems. Just uninstall your current RPG Maker and reinstall using the new version of the installer. You can even use your same activation key. We have transitioned to a new DRM that has been used on a large number of products before, and tested and sure… unlike the CogenDRM.

Here is a list of errors this new DRM fixes:

  • Error Message: “Cannot Initialize CogenDRM”
  • Error Message: “Cannot connect to Activation Server”
  • Hanging during activation server connection.
  • … and most other activation issues.

We sincerely apologize for the amount of time this took to correct. Even though it only affected a small portion of users, it is something we should have gotten to sooner, and would have had we taken the most intelligent approach rather than the bullheaded one.

We’d also like to thank our beleaguered tech and sales support team, who had no real control over when it would get fixed, for dealing with the issue out of their control for so long and helping many fans to solve it for their personal machines, and to the fans who came up with more workarounds to create stopgaps until we could fix it for good.

From the whole RPGMakerWeb Team, we would also like to give our thanks to all the loyal fans, and hope that you continue to support us despite the delay in resolving these issues. Good luck with all your projects, and remember to have fun developing!

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